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BU 302 Business Communications

Published : 04-Sep,2021  |  Views : 10



Describe the job in question. Include its title and major responsibilities. List the responsibilities as bullet points, and include in each the number of hours spent performing that action and any other interactions within the organization.

Now identify the issues: why should this position be redesigned?

Now suggest the ways that this position could be changed. Include a description of tasks that could be added, removed, shared or refocused.

Describe the advantages that this redesign provides for both the employee and the organization.

What problems or issues may arise during this process? Can they be avoided?


Multiple numbers of people with same desire and mission when come together and work together, they form the process of teamwork. Generally the team members share common responsibilities and interests. The organizational unity, reliability, harmony and support are maintained through effective teamwork. As the business world is getting competitive every day team work has become more important for effective organizational performance. Major international companies like Apple, Google or Coca Cola has been utilizing the benefits of teamwork. Their management has always engaged in developing unique strategies in order to promote teamwork within the organizational culture. Their importance to team work has resulted in more profit and enhanced organizational performance.  The cohesion, cooperation, reliability, loyalty, unity and efficiency among the employees have given all these successful companies influential competitive edge in their own industries in the global market (Southwick et al., 2017).

There are certain differences between the practice of group work and team work within any organizational structure. Both of them work for achieving the organizational goal but the groups generally work independently as a distinct department (Brandler & Roman, 2015). In a group the group members can work for similar job but in the team all team members work for the same single project. Therefore the group work is also contributing to the desired task but not necessarily directly or collaboratively. The members of a group tend to respond individually but in a team the team members respond collaboratively. It has been observed that the cohesion is higher among the team members while serving a team work (Kozlowski & Bell, (2013).

The organization can benefit greatly while engaging in team work. Primarily the most significant contribution of the teamwork is that it creates the synergy through which the organization can utilize the sum of the good work going beyond just the individual performance (Pandy & Smith, 2016). Secondly the teams successfully establish the multi disciplinary work that connects various separate departments within the organizational structure. The multi disciplinary activities help the company to achieve increased productivity as a whole and the certain individual’s failure does not affect the productivity much.  The team work also establishes employee motivation and eventually job satisfaction through a sense of equity, comradeship and achievement. The constraints can also be removed successfully in order to establish improved employee efficiency through effective teamwork (Crawford & Lepine, 2013).

Along with the advantages the teamwork also brings some disadvantages as well. As the team is consisted of various individuals the conflict among each other and especially with the higher authority is bound to appear. The conflicts must be resolved by the management by applying effective strategies in order to prevent the organization from moving towards wrong direction. As in team work the decision making process the members get involved that might drag the decision making process for a longer period of time. The teams are consisted of diverse individual with personal thoughts and lifestyle and often that reflects upon their activity. Some team members act as free riders who do not work much and depend on others; this creates challenges for other team members and the management (Fahn & Hakenes, 2014). The management and team leadership have to monitor the employee activities closely in order to identify the problem areas and improve those.

There is another drawback that the team might experience related to the shared purpose. The issue is termed as Abilene Paradox. This issue occurs when all the team members are agreeing upon the company purpose even when that is going against certain members’ preferences. Generally it is developed when the team leader or team members feel the lack of enough power to convince all the members for mind change (Johnson, 2016). On the group hand there is Groupthink where decisions are always made collectively. In this process the team members avoid any kind of confrontation in order to minimize any kind of conflicts. In this process it has been noticed that the team members do not engage in extensive discussion to find out the most effective strategies and the resulted decisions are often weak and flawed.

It is the responsibility of the managers of the team work to enhance and strengthen the team members’ commitment. There can be various methods that the managers can employ to achieve the desired commitment from the team members. The managers’ engagement in social activities with the team members can prove to be effective (Cha et al., 2015). This can happen over a coffee shop meeting or lunch on weekends. The relationship the team members and with the managers get improved.  Whenever any conflicts or disputes arise it is the duty of the managers to address and resolve them immediately. This helps the team to restore their broken relationship and bring positivity within the team. The managers can also facilitate a recognition program where after successful completion of any project every team member will be recognized and rewarded by the management. Finally the team members must be encouraged and involved in significant decision making and problem solving. This way the employees will feel that the management holds value, respect and appreciation for them.

An example of great team work can be found in Apple Inc. (Chhiu & Kleiner, 2015). The inter-organizational structure works such a way that the teamwork floats from the top of the management to the lower level. In its industry the organization has achieved great success and excellence through the effective teamwork. Incorporating latest innovative technologies Apple Inc. constantly engages with its teams and with the world that places the company ahead of its competitors in the global market.


Brandler, S., & Roman, C. P. (2015). Group work: Skills and strategies for effective interventions. Routledge.

Cha, J., Kim, Y., Lee, J. Y., & Bachrach, D. G. (2015). Transformational Leadership and Inter-Team Collaboration: Exploring the Mediating Role of Teamwork Quality and Moderating Role of Team Size. Group & Organization Management, 40(6), 715-743.

Chhiu, M., & Kleiner, B. (2015). Excellence In Team Management. Journal of International Diversity, 2015(4).

Crawford, E. R., & Lepine, J. A. (2013). A configural theory of team processes: Accounting for the structure of taskwork and teamwork. Academy of Management Review, 38(1), 32-48.

Fahn, M., & Hakenes, H. (2014). Teamwork as a Self-disciplining Device.

Johnson, J. J. (2016). Turning Words Into Action: Confronting Acquisition Challenges. Department of Defense Washington United States.

Kozlowski, S. W., & Bell, B. S. (2013). Work groups and teams in organizations: Review update.

Pandy, B., & Smith, S. (2016). Create a team not a group: feature: retention strategy. HR Future, 2(Feb 2016), 30-31.

Southwick, F. S., Martini, B. L., Charney, D. S., & Southwick, S. M. (2017). Leadership and Resilience. In Leadership Today (pp. 315-333). Springer International Publishing.

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